Ms. Caroline Maynard at the Government Operations and Estimates Committee

On February 21st, 2024. See this statement in context.

February 21st, 2024 / 1:45 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

I can tell you that my office undertook a systemic investigation with respect to CBSA after finding that complaints about CBSA had gone up 900%.

We are wrapping up the investigation.

I can say that most of the complaints involve access to information requests related to immigration. CBSA has access to the same information that Immigration, Refugees and Citizenship Canada offices do.

That means the complaints don't involve the issue we are talking about today. Rather, they stem from the fact that CBSA has access to the same information as immigration officers.

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