Ms. Caroline Maynard at the Government Operations and Estimates Committee

On February 21st, 2024. See this statement in context.

February 21st, 2024 / 2:15 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Currently we have received 654. We have 536 active cases remaining in our inventory against CBSA. It is the number one institution for complaints received this year.

I have to say that this is why I started a systemic investigation with respect to CBSA. It was to find out the root cause, and this is a special report that we're going to be tabling in May with respect to that investigation.

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