Evidence of meeting #104 for Government Operations and Estimates in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was cbsa.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Caroline Maynard  Information Commissioner, Office of the Information Commissioner of Canada

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

To delete and erase emails, for instance, would you have to do more than just delete them from your inbox?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

I think there are backups and tapes in some places. It really depends on the department, but usually people can delete and do a proper cleanup of their inbox every day.

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

In your experience, is that information then stored on servers, even if it's deleted from a public servant's inbox or a government email address?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

It depends on the retention policy of each department.

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

Would you say it requires the intent of the individual to delete it, or do things get deleted by accident?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

It could be deleted by accident. It could be deleted intentionally.

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

Could you give me an example of how something would be accidentally deleted?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

We.... I don't know. If somebody is going through their inbox and cleaning out their inbox....

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

Do you know what the retention standards are at CBSA for electronic records?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

No, I don't.

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

Do you know if they have any?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

They probably.... All departments have to have them.

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

Are you aware of the allegations that the chief technology officer for the Canada Border Services Agency, Minh Doan, destroyed 1,700 emails related to Prime Minister Justin Trudeau's $60-million “ArriveScam”?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

I've heard the news in the media, yes.

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

You've said before that the investigations you're undertaking are not something that you list on your website. Is that correct?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

How many active investigations did you say you have?

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

Do you mean how many we have in total?

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

Yes, ma'am.

2 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

We have presently 2,900, approximately.

2 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

What would it take for a committee, in the form of instruction to you, to be assured that an investigation was taking place?

2:05 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

I would need a complaint.

2:05 p.m.

Conservative

Michael Barrett Conservative Leeds—Grenville—Thousand Islands and Rideau Lakes, ON

You would need a complaint. A request to conduct an investigation isn't sufficient. A complaint to you is required.

2:05 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

Caroline Maynard

The investigation has to be linked to an access request that was made. If the person is unsatisfied with the response or the timelines, they can complain to my office.