It's clear that this ArriveCAN issue has drawn national attention. It's clear that Botler itself has tried to influence the media and is a marketing machine. From the statements that it has made out loud, it's clear that it has also engaged with people that it calls “leadership”, which is obviously a lot higher than Erin O'Gorman, so I think Erin O'Gorman and the CBSA are pretty much holding on to these allegations as hard as they can.
I don't know what the fabric is between those three things, but it sure seems like Minh Doan, John Ossowski and Erin O'Gorman are saying that nobody else at the CBSA, PHAC or PSPC knows anything, but these two guys here were the ones who were responsible for contracting $60 million worth of work so loosely that nobody can account for anything.