There's a definition of wrongdoing under our act, and it's very clear that there are certain thresholds that need to be met.
First, there's the burden of proof. It has to be proven on a balance of probabilities. If we don't have that, we cannot have a finding of wrongdoing.
Second, even if there's some indication that there might be wrongdoing, unless we can get evidence on a balance of probabilities, we will not have a finding of wrongdoing.
Third, many of the cases that come in do not meet the thresholds established by our act. For example, if it's not gross mismanagement—if what they're alleging is something of a smaller nature—that is outside the scope of my mandate. I'm not even allowed to take that on. I cannot.
I do believe that one of the elements in Bill C-290 would change “gross mismanagement” to “mismanagement” and “a serious violation of a code of conduct” would become “a violation of a code of conduct”. As things stand right now, and based on case law—and Brian can inform you better—our thresholds are quite clear.
Very often, people come, and there are issues for which there should be a grievance or a case before the CHRC or some other entity, and then there are some times when we cannot take on a case because the act prohibits it if it's already being dealt with by another mechanism established by Parliament. There are a variety of reasons.
One thing that we want to address in our new website, which we're working on, is allowing people to self-triage. What is your issue? Is it this, or is it that? People would know right away and earlier on, before submitting something to us, whether it falls in our jurisdiction or it doesn't.
Part of our communication strategy is to try to make it clear, because I know very well that if somebody thinks that we're going to help them and we come back and we say it doesn't meet the threshold, they're going to be disappointed. I'd rather they not be disappointed. I'd rather they understand at the start what we can and cannot take on.
I don't know if that answers your question.