Thank you for the question.
In terms of quantifying it in dollars, I don't know. Typically, we go through a competitive process. There is a statement of work. We establish service-level agreements with those organizations. Then they are measured based on the performance. They have to meet the service level so they can invoice us as per the contract. If not, penalties will be applied.
It's difficult for me at this point to quantify in dollars the advantage of the outsourcing deals.