The decision was made in October at a meeting that I chaired personally, and through three conversations. I would say that what changed was....
Junior-level staff were following a plan that had been made several years in advance. There had been an intention to bring in a third party to evaluate this project, and they proceeded under that assumption.
When it was brought to senior public officials, we looked at the nearness to the go-live date for this project and we looked at the strategic need to have public servants doing this forever. In other words, we didn't want just a one-time benchmarking. We wanted to be in the business of benchmarking this project on an ongoing basis, so we made the decision to develop that capacity in-house. We created an organization within CBSA that is going to be running this program and this IT system in perpetuity.