I would say that there's a difference between cleaning and benchmarking services. I think most people would agree with that; however, I would say that benchmarking services are something that the membership could provide. These are members who have worked at National Defence for well over 30 years. They have seen people come and go and they've seen all the new plans come and go. They've seen the leadership turn around, yet we still see the exact same thing with our work. We are quite familiar with what the challenges are with our work and what paths need to be taken.
I think that we do have a lot to offer with the benchmarking and, with proper consultation, I think that a lot more could be done.
Frankly, it's more an issue of listening and actioning and not just sitting and looking for the narrative that you want to hear and then proceeding with that. That's part of the challenge that we have at National Defence. It's steeped in tradition, and they like to protect it and maintain it.