Most management consultants are brought in in the area of management. A good chunk of that, as you heard, is in information management and information technology. But there are other areas, such as business processes, costing, risk management, and service issues like queue management, customer relationships, cybersecurity, protection of privacy. There are all kinds of management and delivery issues. It's quite possible that a firm, which could be very small or could be very large, would have developed processes or techniques that were proprietary. That wouldn't surprise me.
On April 24th, 2023. See this statement in context.