It also had me thinking about digital service transformation as a whole and how this encompasses some Canadians who don't have access. I'm thinking about perhaps remote indigenous communities, seniors, or the disability community. Should we focus only on those cost savings, even though we might not be able to include everyone? I'm interested in your opinion on that.
Evidence of meeting #79 for Government Operations and Estimates in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was services.
A recording is available from Parliament.