As we mentioned, certain factors contributed to longer wait times. I can tell you that the many changes to the plan taking place at the same time as the transition to Canada Life is the reason.
On December 7th, 2023. See this statement in context.
On December 7th, 2023. See this statement in context.
December 7th, 2023 / 4:55 p.m.
Regional Vice-President, Group Customer Division, Quebec Region, Canada Life
As we mentioned, certain factors contributed to longer wait times. I can tell you that the many changes to the plan taking place at the same time as the transition to Canada Life is the reason.
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