My own interpretation is that Canada Post and the workers have been under what I'll call the letter-mail monopoly model for so long—two centuries, literally going back to the origins of the post office. It was the letter-mail monopoly model. They had a monopoly. They didn't have to compete, and nobody expected them to. We didn't ask them to compete. That's part of their corporate culture and their value system. Then, because of this transformation into the parcel business, where it was not a monopoly model but a brutally vicious, competitive model.... I think the transition is very difficult; it's difficult to switch from a monopoly model mentality into a much more competitive mentality.
I'm unionized at my university. The second reason, understandably, is that unions do not want to give up past benefits that have been negotiated at the bargaining table. CUPW has been very clear about that, and I certainly understand that.