I'm going to cheat and give you three fast answers.
Number one, delivery five days a week has to go. It's just not sustainable at all to go out to 17.5 million addresses 52 weeks a year. It's not possible.
Number two, franchise all of the post offices that are corporate owned.
Number three, go to dynamic route scheduling, so that they can reschedule to get the flexibility that they desperately need.
Those three recommendations were in my report in 2024.