Thank you for that discussion and that additional comment there, Mr. Ryder.
For me, personally, I think back 10 years to when we were bringing in some of the post office boxes in my community and the outrage people had about switching from home delivery to post office boxes. I simply could not see the changes that are being proposed now being proposed 10 years ago.
Something else that has mystified me that I would love to hear both of you comment about is the lack of willingness by the union to engage in organizational or operational flexibility. I guess in the Kaplan report he recommended a series of changes to address the need for flexibility. I think Canada Post had discussed hiring part-time staff, and different options were brought forward. Why was the union critical of that? Why have they been so resistant? In this day and age, they see the competitors, especially with parcel delivery. Why are they so against operational flexibility?