I think one of the critical ways that it's hurt members has certainly been in pricing. Canada Post has taken a little bit of an uneven approach to pricing. For letter mail, it has done consistent increases for commercial mail but did not do increases for stamps. For instance, there used to be a 10ยข incentive to use meters, and now that's dropped down to one cent. Because Canada Post has not been able to raise the ceiling with stamps, it's had to take money from the industry through price increases.
