We are putting measures and standards in place for service delivery, for example. Each department has to submit reports on their level of service. The Treasury Board Secretariat sets the standards and follows up on them to ensure that a given level of service has been achieved.
With IT and digital projects, it's also a team effort. Treasury Board plays a specific role in overseeing certain projects, particularly the largest ones. However, each department manages this on its own and has its own audit office that does the follow-ups. Of course, the Auditor General plays an important role as well.
