I'm not exactly sure what part of the report you're referring to. I've read through it multiple times. What we had in place was a system of verifying, every month, every line-by-line billing, and we matched it up with the projected usage by the Canada Revenue Agency, Economic and Social Development Canada, ourselves and any of the other 13 call centres that are using it as of now.
What we need to demonstrate to the Auditor General is all of the documentation where this is done with rigour. That is something we've invited the Auditor General back in for, to be able to walk through that in detail. They said that they are going to come in and audit our verification processes, and we look forward to that.
