Maybe I'm not, but I'll do my best. Thank you.
We have a sales team. We have a customer care team. We have a corporate communications team. I get hundreds of emails every day, and we respond to every single one of them, so we understand the issues that Canadians are having. We have our finger on the pulse in that regard.
I believe we now have the tools so we can go forward and get this back to what our original mandate was: to serve all Canadians in a financially sustainable fashion. I believe we can get there.