Iqra Khalid at the Government Operations and Estimates Committee

I appreciate that.

How do you engage with your stakeholders—with your employees and with the people who receive your services? How do you engage with them so that they know what's going on with Canada Post, they know their jobs are secure, they know they're still going to be receiving mail, and they know who to contact when there are challenges and when there are issues that they want to bring to your attention?