I must say I was impressed with your online strategic plan. I went to look at it, and I was captured by the opening paragraph, which says, “The phone rings in the middle of the night. There's been an accident, and somewhere in Canada, employees of the Transportation Safety Board of Canada (TSB) get to work.” It goes on to say that you try to answer three questions, as you said: “What happened? Why? What needs to be done to prevent it from happening again?" Then it says, “Canadians everywhere can be assured that our organization is strong enough and flexible enough to meet the challenges of the future.”
Overall, I understand that this is a five-year plan in its last year. Will you be renewing your strategic plan?
