When a veteran makes an initial benefit claim and the claim is denied, the bureau of pensions advocates helps the veteran to prepare a file to appeal the decision. I'm referring to disability benefit claims.
Lawyers and support staff meet with veterans. It's a very long process. They prepare the case and appeal the decision before the Veterans Review and Appeal Board. They help veterans to appeal decisions. It's similar to meeting with a lawyer so they can argue your case, but the service is impartial and free of charge for veterans.