I heard you on that loud and clear. We've heard from a lot of Canadians that the accommodation program needs to be a lot better than it is. My commitment, and our commitment, is to do that. We've already done some things. We've put it online. It's easy to navigate.
We recognize that service comes first in this process, but safety is right there with it. For a lot of seniors—I'm in that category now, so I can speak for myself—it needs to be convenient. If people have functional challenges, we need to give them whatever support they need. Sometimes it's just that it's easier to pull the tray out of the community mailbox, or it could be a braille tray for those who are blind or close to that. It could be that the level needs to be changed for people who are in a wheelchair or whatever. Certainly, if people have good reason that they can't physically get there, we're not going to make it overly difficult for them. Maybe in the past we were very difficult on that.
Right now 17,000 households use that. We're going to be promoting it more. We're going to make sure that people understand that it's critical to this. Again, we'll be consulting with communities, but if people are concerned, I'm very optimistic that we can provide once- or twice-a-week delivery, if that's what somebody needs. Most people don't need their letter mail more than once a week these days. Whatever is required, within reason, we'll make sure we address those concerns. It really is a top priority in this whole thing. If we don't get that right, we've got bigger problems. We know that.