To add to Debbie's comments, the funding we did not get approved for in our two operations in Alberta was allocated to a very good social agency firm. They had no veteran experience, but they had an idea. They got full funding on an idea of how they could serve veterans; we had a proven model that was in active operation, but we didn't get funding.
They had our application for the $3 million, so why didn't they come back to us and say, “Hey, we have some excess cash. You applied, and we declined on the first go-round, but we think we can find some cash for it”? I would have welcomed that. I'm sure Debbie would have welcomed it.
Yes, it's super frustrating. Situations like these sometimes take away from the volume of veterans we can serve, but more importantly, from the quality of care. As I stated earlier, we're now scrounging around trying to find food supplements or doing fundraising because we didn't get the funding in place, and that takes away from the time we could have been spending with our veterans on re-establishing a connection and a trust relationship with them, getting them employment and finding them secure housing.
Sometimes it's not necessarily about the number of veterans we could have served with extra money; it's about the quality of care we could have provided but weren't able to provide because we were doing other things unrelated to veteran care.
