In terms of service delivery, we're more focused on the risk factors we can address with our veterans so they have access to the services that are in place. If they need mental health services, regardless of where the veterans are, we need to give them access to those services. As you know, veterans reside everywhere across the country. Our number one mission is to put them in contact with service providers, provinces and territories. That's important for us.
Of course, we look at every angle, including how the person functions.
Housing is one of the concerns: We have to look at what works for them. We collaborate a lot with community resources. They're really our eyes on the ground; they can be there day and night. They work a lot with other resources in the community. So our role is to contact community resources and work with them. Moreover, very often, it is the community resources that send veterans our way. Again, it's about building trust; a homeless veteran won't come knocking on our door. That's what we want, but we need to work with community resources to create that trust so they send the veterans our way for us to help them.
We believe it's about providing them with the services they are entitled to and helping them meet their needs, no matter what they are.
I know we're talking about housing, but we have to find the type of housing or the way of doing things that suits them. There isn't a one-size-fits-all for veterans; it's specific to each one.