Our rate of efficiency has increased every year. Last year, of the 419 files received, we completed 342, and as the commissioner indicated, this year we've completed 395 so far.
We're trying new ways to address cases as quickly as possible, and as the commissioner indicated, we're not just addressing old files in the backlog; we are addressing, on a weekly basis, new files that come in and at the same time the older files so that we can tackle as many as possible, as quickly as possible.