Yes, Madam Chair. We were involved during SARS ourselves and we had to respond. We had a number of situations that were totally under the radar because all the attention was on the health aspect and on hospitals. Meanwhile, for example, our bus operators threatened to walk off the job completely, en masse, because they felt that they had inadequate protection during SARS. We know they didn't really need any special equipment; however, there was not enough information flowing to the front-line workers to enable them to make those judgment calls. So we had to step in and scramble to get all sorts of information in order to help our front-line workers.
That's just one example. The focus was really all about hospitals, whereas the background, the infrastructure needed to make sure those hospitals actually continue to function, was totally ignored. We would like to see a lot more municipal involvement in the development of plans in order to make sure that when the H1N1 comes around again we have the capacity to respond in a better way than we did during SARS.