I now live in Ottawa. The irony of listeria was that I was on the phone every day, all day, but I happened to be in Manitoba at the time, so it was not on television. The image was that I wasn't as involved as in fact I indeed was, and once I got to Ottawa they stopped broadcasting them live.
The point is that what we saw on H1N1 was part of the reflection of the importance of a consistent, visible presence. Whether it's me or whoever is not so much the point; Canadians need to hear, they need to hear directly, and they need to see that the political part of the organization, meaning the deputy, and the chief public health officer, in this case, are working closely, are transparent, and are clear in their messaging. At the end of the day people need to know what we know, what we do not know, what we are doing to find out, what we are doing to address it, and what they themselves can do to reduce their risk.
On H1N1, we've applied many of those lessons and will continue to do so. We actually have a risk communications framework and a number of things in place. We are working with not just other departments; we are also, as you saw during H1N1, working very closely with provinces, territories, the WHO, and others to make sure we all have the information and are able to share that information publicly.