That is a tough question. I think that e-health and telemedicine hold a lot of promise. Some of that has been piloted and tested in British Columbia and other parts of the country. I don't know much about that, not having been involved in it myself, but I do think that is one thing that will make a difference. In the Interior Health Authority in British Columbia, I think there's been some very interesting innovation in primary care with the integration of nurse practitioners into fee-for-service family practice. That has had some very powerful effects in reducing ER visits and hospitalizations, improving chronic disease management, and providing opportunities for people to have access to a primary care provider that they previously hadn't had. Those were all in rural settings. That isn't technological innovation in the sense of e-health and telemedicine, but it is innovation in service delivery. I think Interior has provided some leadership in that, and the rest of the country could learn from it.
On February 26th, 2013. See this statement in context.