Thank you for the question. It's very important and I think it's part of the question we had before.
In the Lung Association's case, the most effective way to help our patients is through education. We started in groups, but now we do it one on one. When patients understand their illness--what has happened, where it came from, what the triggers and components are, how to use the medication and all that--we see enormous change in the patients, including they don't have to visit a hospital, even for years.
This has been my experience since I started working especially with COPD and asthma patients. I'm also working with patients going for a transplant. Again, it's helping them understand the disease and where that disease comes from. Then the other part is to just go naturally, because when the patients understand what will happen in their bodies if they smoke—we'd show them all the damage—it's easier for them to stop smoking.
For me, I would say one-on-one education is the best.