I just want to say that we are trained, and I've been trained, over time, in bringing down violence. It can be done but you need the proper training for that. It's very difficult on nurses in that environment, I think.
Evidence of meeting #127 for Health in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was need.
A recording is available from Parliament.