Evidence of meeting #34 for Health in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was coverage.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Sony Perron  Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Department of Health
Michael Ferguson  Auditor General of Canada, Office of the Auditor General of Canada
Michel Doiron  Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs
Scott Doidge  Director General, Non-Insured Health Benefits, First Nations and Inuit Health Branch, Department of Health

8:45 a.m.

Liberal

The Chair Liberal Bill Casey

We'll call our meeting to order. We're continuing our study on the national pharmacare program. We have some interesting witnesses today, as we always do.

From the Department of Health, we have Sony Perron, senior assistant deputy minister, first nations and Inuit health branch; and Mr. Scott Doidge, director general, non-insured health benefits, first nations and Inuit health branch. We have from the Office of the Auditor General of Canada, Mr. Michael Ferguson, Auditor General of Canada, and we have Dawn Campbell, director from the Office of the Auditor General. From the Department of Veterans Affairs, by videoconference, we have Michel Doiron, assistant deputy minister, service delivery branch; Elizabeth Douglas, director general, service delivery and program management; and Fiona Jones, in addition.

We're going to start with the witnesses from the Department of Health. Mr. Perron, would you like to start? We have 10 minutes for opening statements and then we have a round of seven-minute questions, and then a round of five-minute questions.

Would you like to start your presentation, if you have an opening statement?

8:45 a.m.

Sony Perron Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Department of Health

Good morning, Mr. Chair, and members of the committee. I'm pleased to address the Standing Committee on Health as the senior assistant deputy minister of the first nations and Inuit health branch at Health Canada.

This is my first appearance before your committee. I am thrilled to have this very productive discussion with you, and I look forward to building a good working relationship with all of you.

Before I continue, let me introduce Scott Doidge, the director general of the non-insured health benefits program.

Today I will provide you with a general overview of our mandate and programming followed by more specific information related to the non-insured health benefit program. Health Canada, through the first nations and Inuit health branch, is committed to ensuring that first nations and Inuit communities and individuals receive a range of health programs and services that are responsive to their needs. The overall objective is to improve their health status.

As you know, First Nations people and Inuit face significant health challenges. When compared to the general Canadian population, they have a shorter life expectancy, a higher rate of chronic diseases, such as diabetes, and of communicable diseases, including tuberculosis and HIV, as well as higher mortality and suicide rates.

They also face greater challenges when it comes to social determinants of health, such as high unemployment, lower levels of education and higher rates of overcrowded housing.

In addition, first nations and Inuit face historical legacies such as colonialism, the disconnection of culture, and the intergenerational impacts of Indian residential schools. The health care system for first nations and Inuit is complex. Provinces and territories deliver hospital, physician, and public health programs to all Canadians, including first nations and Inuit, but do not operate health systems on reserve. In order to support first nations and Inuit in reaching an overall level of health that is comparable to other Canadians, Health Canada funds or provides a range of health programs and services in first nations and Inuit communities.

In this context, Health Canada works with First Nations, Inuit, and provincial and territorial partners to deliver effective, sustainable and culturally appropriate health services and programs, with a view to improving health outcomes and to giving them more control over the health system.

There are five elements funded by Health Canada to support first nations and Inuit health: health promotion and disease prevention, public health protection, primary care services, supplemental health benefits, and health infrastructure support.

Today I'm going to focus my presentation on the non-insured health benefits, and drug and pharmacy components.

The NIHB program is one of the largest health benefit programs in the country. It is national in scope and provides medically necessary health benefits to over 839,000 first nations and Inuit living on and off reserve.

In addition to pharmacy benefits, the NIHB program also provides coverage for medical supplies and equipment, dental benefits, vision care, mental health counselling, as well as medical transportation to help clients access medically necessary health services that are not available in their community.

NIHB's mandate is to cover items that are medically necessary based on clinical and scientific evidence. The NIHB program does not require deductibles, premiums, copayments, or user fees. There are no annual limits for medically necessary coverage. Providers are encouraged to bill the program directly so that clients do not face out-of-pocket expenses.

Last year, total NIHB expenditures were over $1.1 billion, with pharmacy benefits accounting for the largest proportion of these expenditures at $427 million. Approximately 514,000 NIHB clients used their pharmacy benefits at least once in 2015-16, resulting in a utilization rate of 61%. This utilization rate has been constant over the last five years.

I would like to speak to you about the NIHB program's formulary management approach, which is aligned with that of other public drug plans in Canada. Whereas a private payer may provide coverage for a drug once it has been approved for use in Canada, NIHB and most other public plans take a formulary management approach whereby the coverage provided is based on clinical effectiveness, cost-effectiveness, and safety.

The NIHB program's pharmacy benefits are outlined in the program's drug benefit list, called DBL. Medications are divided into three categories. Open benefits are listed in the DBL and have no established criteria, gender, or age limitations, or prior approval requirements. Limited use benefits are also listed in the DBL with coverage criteria. Coverage is provided when the established criteria, the prior approval requirements, are met.

Exceptions are not listed on the DBL. These are drugs that may be approved for coverage on a case-by-case basis when an exceptional need is demonstrated. NIHB coverage ranges from very low to very high-cost pharmacy items. For example, low-cost blood pressure medications may cost about $150 a year per client. Biologics for diseases, such as rheumatoid arthritis or psoriasis may cost in the range of $20,000 to $50,000 per year per client, and oral chemotherapies and high-dose biologic therapies for ulcerative colitis or Crohn's disease may cost in the range of $50,000 to $150,000 per year. At the very high end of the spectrum, enzyme therapies such as Adagen, Vimizim, or Aldurazyme may cost as much as $1 million per client per year.

The non-insured health benefits program also covers selected non-prescription drugs that are not normally covered under other public plans. These include therapeutic vitamins such as vitamin B12 and folic acid, prenatal vitamins, smoking cessation products, antihistamines, topical antibiotics, non-hormonal contraceptive methods and over-the-counter pain medication.

All efforts are made to process non-insured health benefits pharmacy claims as efficiently as possible. Approximately 96% of the non-insured health benefits pharmacy claims, amounting to around 16 million claims annually, are automatically approved at the point of service through an electronic system that does not require any paper forms. Only 4% of claims require the NIHB program to seek further information to ensure that requests are aligned with coverage criteria, just like other plans in Canada. Most of these NIHB claims are processed within half a day.

Evidence-based decision-making is the guiding principle. Once Health Canada has approved a drug for use in Canada, the NIHB program must decide if the drug will be eligible for reimbursement. Like most other public drug plans in Canada, the NIHB program participates in the common drug review, CDR, process and the pan-Canadian oncology drug review process, pCODR, which provide listing recommendations to participating public plans.

Common drug review recommendations are made by the Canadian drug expert committee, and pCODR recommendations are made by the pCODR expert review committee. These committees, made up of independent experts, synthesize the best available evidence by using rigorous peer-review processes. They assess the cost of the drug in relation to its clinical effectiveness; therapeutical advantages and disadvantages; availability of comparable drugs; shorter- and longer-term medical benefits; potential costs for the health system; and input from patients, drug manufacturers, and clinicians.

Though the NIHB program does not require a CDR recommendation to cover a drug, the program typically follows CDR recommendations.

In addition to the recommendations made through the CDR process, the NIHB program relies on its own drug therapeutics advisory committee, DTAC, to seek expert recommendations specific to drugs related to the therapeutic issues of its clients. Most Canadian public plans have a similar dedicated expert advisory committee to supplement the advice provided through the CDR.

The DTAC is an advisory body of highly qualified health professionals who bring impartial and practical expert medical and pharmaceutical advice to the NIHB program to promote improvement in the health status of first nations and Inuit clients through effective use of pharmaceuticals. Like the CDR process, the approach is evidence-based and the advice reflects medical and scientific knowledge, utilization trends, current clinical practice, health care delivery, and specific departmental client health care needs.

The NIHB drug coverage is generally aligned with that of the provinces and territories, given that most public drug plans in Canada follow the advice of the Common Drug Review.

The program has conducted a listing comparison of NIHB versus other public plans, based on available Canadian Institute for Health Information data. According to this analysis, approximately 75% of NIHB pharmacy claims in 2015-16 were for medications that had the same listing status as other provincial and territorial formularies. Approximately 16% had a less restricted listing status than provincial and territorial formularies, including medications such as antiretrovirals and hepatitis C medications. The remaining 9% of NIHB claims were medications that had a more restricted listing status under NIHB than provincial-territorial formularies. This includes claims for methadone and long-term opioids.

In July 2010, the NIHB program secured a ministerial mandate to enter into product listing agreements, confidential agreements between drug plans and drug manufacturers to list medications in exchange for rebates. The program entered into its first PLA in October 2010, and had negotiated 42 agreements by December 2015. These agreements allowed the program to provide its clients with more open access to newer and higher-cost medications.

Joint work through the pan-Canadian pharmaceutical alliance is expected to bring greater alignment by providing participating plans with access to the same price reductions through joint PLAs. The NIHB program has entered into 24 new PLAs since joining the pCPA in January 2016.

I would also like to take this opportunity to tell you about the NIHB prescription drug abuse strategy.

The NIHB program has taken a broad range of measures to ensure that eligible First Nations and Inuit clients receive the medications they need. This important work is grounded in the design of the plan under the program, which conscientiously follows an evidence-based list of insured drugs, to ensure that medications are reimbursed based on clinical evidence.

The formularies management approach to PDA has included delisting drugs of concern such as OxyContin, Tylenol 4, brand-name Ritalin, Demerol, and other drugs. The program has also restricted the listing status of other drugs of concern, moving them from open benefit to limited use, and introducing enhanced coverage criteria.

The NIHB program—

8:55 a.m.

Liberal

The Chair Liberal Bill Casey

I'm sorry. I have to ask you to wind down now.

8:55 a.m.

Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Department of Health

Sony Perron

One minute...?

8:55 a.m.

Liberal

The Chair Liberal Bill Casey

You're a couple of minutes over now.

8:55 a.m.

Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Department of Health

Sony Perron

I apologize.

8:55 a.m.

Liberal

The Chair Liberal Bill Casey

No problem. We appreciate it. I'm sorry that we can't let you carry on.

8:55 a.m.

Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Department of Health

Sony Perron

It's all right.

8:55 a.m.

Liberal

The Chair Liberal Bill Casey

We have to hear from everybody and we have to be fair.

Now we're going to hear from the Office of the Auditor General.

Mr. Ferguson.

8:55 a.m.

Michael Ferguson Auditor General of Canada, Office of the Auditor General of Canada

Mr. Chair, thank you for this opportunity to join representatives of Health Canada and Veterans Affairs Canada to assist you in your study on the development of a national pharmacare program. My comments will be based on our 2016 spring report on drug benefits for veterans.

Joining me today is Dawn Campbell, the director responsible for the audit.

Our audit examined three areas that pertain to any drug program. First, we examined veterans' access to drug benefits. Second, we looked at the department's cost-effectiveness strategies. Finally, we examined how the department monitored the veterans' use of drugs covered by the program.

Decisions about which drugs to cover need to be well documented and clearly based on evidence such as clinical research and the needs of beneficiaries. Timelines need to be established for the implementation of decisions.

In one case we examined, a decision by Veterans Affairs Canada's Formulary Review Committee to limit access to a narcotic was still not implemented two years after the decision had been made.

Pharmacare programs need to have a framework that specifies the type of evidence required and how the evidence should be considered in deciding what drugs to cover. The framework would be used to decide which drugs to pay for and how much to pay for them. The framework should require that the drug benefits be kept up to date.

Some cost-effectiveness strategies will always be necessary. These can include substituting generics for brand-name drugs and negotiating reduced dispensing fees with pharmacies. These strategies will need to be assessed regularly to determine if they have achieved the expected results, if they are up to date, and if they have led to reduced costs for drugs and pharmacy services. Particular attention should be paid to implementing strategies related to expensive new drugs entering the market.

A well-defined approach to monitoring drug utilization is also important. The approach should serve the needs of the beneficiaries and help the program sponsor manage its drug benefits program. Particular attention should be paid to the utilization of some high-risk drugs that need to be adequately monitored in order to understand the trends and their use.

Our findings on the Veterans Affairs Canada's management of drug benefits for veterans underscores the importance of the points I have outlined above.

In conclusion, as you may know, my 2016 fall reports were presented to Parliament earlier this week. I noted recurrent problems with government programs that are not designed to help those who have to navigate them and that focus more on what civil servants are doing than on what citizens are getting. It's critical for the government to understand that its services need to be built around citizens, not process. As such, I encourage the government to think at the design stage about how a pharmacare program could deliver services that work for Canadians.

Mr. Chair, this concludes my opening remarks.

We would be pleased to answer any questions the committee may have.

Thank you.

9 a.m.

Liberal

The Chair Liberal Bill Casey

Thank you very much.

By video conference, we'll move now to Prince Edward Island.

Mr. Doiron, will you be making the presentation?

9 a.m.

Michel Doiron Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

Yes, I will, sir.

Good morning, Mr. Chair, vice-chairs, members of the committee, and ladies and gentlemen. I'm pleased to be here today on behalf of Veterans Affairs Canada to discuss the drug component of the department's health care benefits program. As the chair mentioned, my name is Michel Doiron. I am the assistant deputy minister for Veterans Affairs in the service delivery branch. With me today are my two colleagues, Libby Douglas, director general of the service delivery and program management branch, and Fiona Jones, manager of strategic priorities.

Honourable members, as you know, Veterans Affairs Canada focuses on the health and well-being of our veterans, and we provide many services and benefits to those veterans. While those benefits include covering the cost of prescription drugs, it should be noted that VAC plays a limited role in the provision of drug coverage in Canada. Of the total Canadian population. VAC estimates the total veteran population to be approximately 670,000 veterans. Of these, approximately 48,000 of our veterans received prescriptions in 2015-16. This is approximately 0.1% of the Canadian population. The total expenditures for the drug component of the VAC treatment program for fiscal year 2015-16 were approximately $92 million.

The authority for VAC drug benefits comes from the Department of Veterans Affairs Act and the veterans health care regulations. The treatment benefits authorized under these regulations are provided into groups called “programs of choice”. We call them POCs for short. POC 10 is the prescription drug program, and it refers to the drug products and other pharmaceutical benefits that are available to our veterans who have a medical need and who have a prescription from a health professional authorized to write a prescription in that province.

The eligibility of veterans for this program depends on factors such as their military service, income status or disability. Some veterans are eligible for coverage for drugs prescribed to treat their medical problems. Other veterans are eligible for prescription drug coverage for any illness as long as the benefits are not available as an insured service under a provincial health care system.

It is very important to note that VAC does not prescribe or dispense drugs. Veterans obtain the prescription drugs in the same manner as other Canadians. When a drug has been prescribed, the veteran presents the prescription and the VAC health identification card to a pharmacist, who will dispense the product. If the product is on VAC's formulary and all the criteria are met, then VAC pays the cost of the drug directly to the pharmacy, or in some cases it reimburses the eligible veteran who chooses to pay out of pocket.

Veterans Affairs Canada's drug coverage relies on a formulary developed and maintained through ongoing assessment of drug effectiveness, safety and cost-effectiveness.

The department operates a formulary review committee that makes decisions regarding drugs on the formulary. New drugs are added based primarily on recommendations from the common drug review process of the Canadian drug expert committee. This committee is an advisory body to the Canadian Agency for Drugs and Technologies in Health, and it is composed of individuals with expertise in drug therapy. I think my colleague from Health Canada described that quite well, so I will save you that component. This committee makes recommendations to participate in federal, provincial, and territorial publicly funded drug plans, and our VAC formulary categorizes drugs as standard benefits, specialized authorization benefits, or non-formulary products, based on their recommendations.

Standard benefits include many over-the-counter drugs and prescription drugs that Veterans Affairs Canada considers essential therapies. Approximately 80% of all drug benefits included on the Veterans Affairs Canada formulary fall under this category. All standard benefits are readily available to eligible veterans with a valid prescription.

Special authorization benefits are listed on the formulary with clinical criteria or with conditions that must be met before the drug is approved. They are higher-level or higher-cost therapies. To be approved for payment of these benefits, veterans have to demonstrate that the clinical criteria, or conditions established for the drugs, have been met. For example, a trial with a less expensive drug may be required before a more expensive drug would be approved. Non-formulary products are products that are considered not to provide therapeutic value or to provide insufficient additional therapeutic value, as compared with the cost of a comparable product.

Even so, VAC may approve these items on an exceptional basis. To be alert to potential issues with drug components of the treatment benefit program, VAC uses a drug utilization evaluation process to identify veterans who may be at risk through inappropriate use of drugs.

For example, pharmacists receive warning messages through a computer system to alert them to the potential of duplicate drugs, duplicate therapies, drug interactions, overuse or abuse.

VAC is committed to ensuring that our programs continue to meet the needs of our veterans. We were pleased that the Office of the Auditor General carried out a comprehensive review of our drug benefits in 2015 and 2016. The Auditor General's report, which was tabled in May of 2016, included recommendations to improve the program.

The Standing Committee on Public Accounts also reviewed the Auditor General's report and tabled its own report with additional recommendations on October 17, 2016.

This deep examination of VAC's drug benefits has provided the department with an opportunity to introduce changes that will result in positive outcomes for the department, Canadians, and more importantly, for our veterans.

Both reports provided recommendations on the process, management and monitoring of the Veterans Affairs Canada's prescription drug program.

As indicated in both reports, Veterans Affairs Canada has accepted all the Auditor General's recommendations and we have taken immediate steps to begin implementation.

Specifically, in response to the recommendations, Veterans Affairs Canada relies on its partnerships with other federal departments and other jurisdictions to ensure that it is effective and that it provides cost-effective solutions for veterans. This could include working with our federal partners to participate in price negotiations with drug manufacturers, and reaching agreements on selling products at lower prices.

Additionally, the department has taken advantage of this opportunity to revise and refine the operation and composition of the formulary review committee, including standard operating procedures, which formalize the decision-making process and how evidence is considered. We are also developing a framework to enhance the drug utilization evaluation monitoring.

In closing, Mr. Chair, I would like to reiterate that VAC's role in national pharmacare is limited to that of a payer for the drug benefits for a small, specialized portion of the Canadian population, our veterans. While we have experience with benefits as a result of working with partners, Veterans Affairs top priority is the provision of services for the health and well-being of our Canadian veterans.

Mr. Chair, this concludes my opening remarks. We would be pleased to answer any questions the committee may have.

Thank you.

9:10 a.m.

Liberal

The Chair Liberal Bill Casey

Thank you very much. I'm sure we're going to have lots of questions.

We are going to start our first round of questions with seven-minute questions, and then we'll go to five minutes.

We're going to start with Mr. Kang.

9:10 a.m.

Liberal

Darshan Singh Kang Liberal Calgary Skyview, AB

Thank you, Mr. Chair.

Thank you all for your testimony, ladies and gentlemen. Good morning, everybody.

I have a general question, so Health Canada, AG, Veterans Affairs, anybody can answer this.

We have heard from previous witnesses from different areas of federal government about pharmaceutical coverage, for example, for first nations, veterans, and others. To what extent do the federal departments currently collaborate and coordinate in their provision of drug benefits to all these federal client populations. Is there any coordination between...?

9:10 a.m.

Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Department of Health

Sony Perron

There are a number of places where there is collaboration. I think my colleague from Veterans Affairs was mentioning, just a couple of minutes ago, the work around negotiating a product listing agreement. In fact, we also do that now with provincial and territorial partners. This is a horizontal process. Health Canada is the lead federal department and supports the other federal departments in this process.

Also, in some cases, we work together to negotiate agreements with service providers. We were talking about the dispensing fee before. Sometimes between federal departments, we work together to enter into negotiations with pharmacy associations to negotiate better dispensing fees.

Yes, there is a certain level of collaboration. There is also collaboration on the technical side. We keep each other aware of listing decisions and criteria that are being used. There is some difference in the formularies, but usually it's because there is something that is specific to our population.

I mentioned before that we are covering some over-the-counter drugs in the first nation and Inuit health program. The reason for this is that there's a need to support prenatal and postnatal health and the development of kids, and these kinds of products are very important from a public health perspective. There are small deviations because of the different populations we serve.

9:10 a.m.

Liberal

Darshan Singh Kang Liberal Calgary Skyview, AB

My second question is this. In your view, how could a national pharmacare strategy provide better collaboration and coordination among the departments to achieve cost savings in this area?

9:10 a.m.

Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Department of Health

Sony Perron

I have to say that the listing decisions that are being made by various plans, whether they are private or public in Canada, create pressure on other plans to move. Greater alignment and collaboration among the plans has already proven to be more effective. I think it helps to improve the service to clients, because they can anticipate what service will be available and get some alignment between coverage. Second, it creates an opportunity for negotiating rebates and cost-saving measures. We already do that, and we see the benefit of having this kind of collaborative approach and of having something that is synchronized.

Often public plans are under pressure to cover some products, because private plans will start to pay for these products right after Health Canada has approved them in the Canadian market. However—as we and our colleagues from VAC mentioned—we normally follow this common drug review process, so we come after. But when a large portion of Canadians have received coverage from their private plan for a drug, you have the physicians starting to prescribe it because it's covered by some, and some plans will start to cover it, as well.

Better alignment there helps to create economy, for sure, and there is already work under way to try to get some alignment into the coverage.

9:15 a.m.

Liberal

Darshan Singh Kang Liberal Calgary Skyview, AB

Do you think we will succeed in having a one-stop shop?

9:15 a.m.

Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Department of Health

Sony Perron

I cannot tell about one-stop shop, as you suggest, but what I can say is that we have seen the benefit of greater alignment when it comes to formulary management.

9:15 a.m.

Liberal

Darshan Singh Kang Liberal Calgary Skyview, AB

Thank you.

My other question is for Veterans Affairs. Do the veterans have a uniform kind of coverage, all the veterans, or is it just steered according to the rank? How is that coverage provided?

9:15 a.m.

Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

Michel Doiron

Thank you for the question, Mr. Chair.

We have a common formulary that applies to all veterans. However, the fact that we would pay is based on the injury and service relationship or the ability of the veteran to pay. If somebody is frail or cannot pay, then Veterans Affairs will take care of that veteran. However, it is based on the injury and the relationship to service as a first premise. That said, the formulary is uniform for our veterans from coast to coast to coast.

9:15 a.m.

Liberal

Darshan Singh Kang Liberal Calgary Skyview, AB

You mentioned the frail veterans or those who can't afford it. How hard do they have to fight with the department to get their coverage?

9:15 a.m.

Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

Michel Doiron

It's not always a very simple process. The Auditor General commented to that effect in his report in 2015.

We are working very hard. We have this initiative called the service delivery review, to modernize and make our services veteran-centric as opposed to program-centric. We're working on that.

If a veteran is frail or it's an end-of-life situation, we have expedited matters to get the programs done. However, the moment you come to us and we deem your injury to be service-related, you are then eligible for medications related to that injury. You do not have to reapply for that. Once we adjudicate the case and say that your hearing loss is service-related, then hearing aids, batteries, or any specialized medication are automatically given to you. You receive your card for medication, and you are in the club immediately.

9:15 a.m.

Liberal

Darshan Singh Kang Liberal Calgary Skyview, AB

When we get old, we are going to have different diseases. I don't think the coverage should be just service-related, because those ladies and gentlemen in uniform have put their lives on the line for us. I think they should be treated better than what I hear out there in some stories from veterans.

9:15 a.m.

Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

Michel Doiron

Sir, I agree with you, but we have to remember that in Canada medication is not paid for everywhere, The provinces do have programs. If they are not covered by the provinces, etc., then Veterans Affairs will take care of our veterans. That is our primary mandate, and we work very hard to do that.