Evidence of meeting #39 for Health in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was military.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Dianne Balon  Vice-President, Government, Alberta Blue Cross
Sylvain Grenier  Senior Staff Officer, Pharmacy Services, Department of National Defence
Margaret Wurzer  Senior Manager, Benefits and Product Development, Alberta Blue Cross

11:05 a.m.

Liberal

The Chair Liberal Bill Casey

We have two issues to talk about today: the national pharmacare program, and later on the blood issue. We're going to do a bit of committee business at the end.

I want to welcome our guests. We appreciate your taking the time to come and share with us your knowledge on this subject to help educate us on where we should go and what we should be doing.

On behalf of Alberta Blue Cross, we have Dianne Balon, vice-president of government, and Margaret Wurzer, senior manager, benefits and product development. Also, on behalf of the Department of National Defence, we have Commander Sylvain Grenier, senior staff officer, pharmacy services.

We'll start with seven-minute rounds of questions, and we'll start with Mr. Oliver.... I'm sorry. I'm skipping along a little quickly today. First, we'll have opening remarks.

On behalf of Alberta Blue Cross, who will be making the opening...? Dianne, go ahead.

11:05 a.m.

Dianne Balon Vice-President, Government, Alberta Blue Cross

Thank you very much, Mr. Chair and committee, for inviting us to join you here today. We sincerely appreciate the invitation and the honour of being able to provide our perspectives to the committee.

My name is Dianne Balon, and I am the vice-president of government at Alberta Blue Cross. Accompanying me today is my colleague Margaret Wurzer. Margaret is a pharmacist by training.

As Alberta Blue Cross is a leading benefits carrier, we provide a full range of supplementary health benefits. Prescription drug coverage is one of the main benefits provided through the plans that we administer. Alberta Blue Cross is a not-for-profit organization, and we have a unique legislative mandate to serve the health and wellness of Albertans.

Our company administers and provides benefits coverage for both the private and the public sectors. Our plans include publicly funded, government-sponsored benefit plans for the Government of Alberta, as well as for the Government of the Northwest Territories; employer-sponsored benefit plans—we currently have over 5,700 employer group plans, some of these from publicly funded organizations and others entirely privately owned—and we also provide health benefits that individuals can purchase, for those who are self-employed or who have retired early.

Collectively, across these plans, Alberta Blue Cross provides prescription drug coverage to more than 1.6 million Albertans.

We are also part of the Canadian Association of Blue Cross Plans, which is collectively the largest not-for-profit benefit carrier in Canada, providing coverage to more than seven million Canadians.

Given the diversity of the customers we serve, along with many of our counterpart Blue Cross plans, we have a unique perspective on the provision of prescription drug benefits that is applicable to the discussion surrounding pharmacare. Our experience with these different plan sponsors highlights their varying objectives and philosophies, which form the basis for their decisions about the prescription drug coverage they offer.

As you know, publicly funded government-sponsored programs provide benefits essential for the societal good, typically with a focus on select populations, such as seniors, the vulnerable in social services programs, or those with specific disease conditions like cancer and organ transplant. Coverage decisions are guided by government policy, and as these programs are funded using taxpayer dollars, there is the ongoing challenge of sustainable funding. We typically see a traditionally smaller basket of drug products within their formularies.

Employers provide group benefits in the interest of keeping employees healthy and productive, and as part of an employee's overall compensation package. An employer's decisions regarding which drug to cover may be defined by union contracts or by the desire to maximize employee productivity—making sure they are at work and productive and not away sick—and to minimize disability claims, while ensuring they are providing a competitive compensation package. As a result, employer plans typically provide quite broad baskets of drugs on their plans. However, as employers are funding this coverage directly, they are well aware of benefit costs and the need to ensure plan sustainability.

Individual health plans—which are a rapidly growing segment of the benefit plan market in Canada, as more and more individuals are self-employed, working on contract or part time, or retirees—are self-funded by the individuals who pay for them. Individuals still want to have good coverage, with a focus on overall cost control, with formularies that are typically more narrowly defined or have more cost control mechanisms than a standard employer-sponsored plan.

All three of these market segments are faced with a common challenge—escalating drug costs and serious concerns about the viability of their drug plans.

We know there are a number of factors contributing to the increased drug benefit costs for plan sponsors. I'm sure you've heard them all. This includes an aging demographic and increasing prevalence of chronic disease, coupled with newer, more expensive therapies for currently treated diseases, as well as new drug therapies for diseases that had no drug treatments in the past.

As you know, more and more of the new drugs coming to the market are specialty drugs and typically cost in excess of $10,000 per patient per year, many treating common chronic medical conditions. Add to this the exorbitant costs of the orphan drugs to treat rare diseases.

While these drug cost pressures create significant challenges for benefit plans, we do recognize that many of these treatments can be life-changing, improving health outcomes and, in many cases, keeping patients out of the primary health care system. The challenge is how to fund these therapies in a sustainable manner on the benefit plan.

As our presentation comes in the context of the committee's already having heard from close to 80 witnesses, we have reviewed all prior presentations and concur with many of the comments that have already been made regarding the need for fundamental reforms.

We believe that, prior to the consideration of the value of a national pharmacare program, the following key policy changes should come first, as they advance the principles of pharmacare by promoting sustainable, more equitable access for Canadians.

First is a substantial decrease in Canadian prescription drug pricing. We believe that immediate action in this area will be foundational to ensuring that we have viable drug coverage in the future. We look forward to the work that the federal Minister of Health is already undertaking as part of her mandate to make sure drugs are affordable, accessible, and appropriately prescribed. The minister has stated that dramatic lowering of drug costs can be achieved with a few regulatory and guidance changes for the PMPRB, and we are fully supportive of her leadership in this regard.

We also see tremendous value in the partnership opportunities of the pan-Canadian pharmaceutical alliance and encourage this organization to work collaboratively to lower all drug prices for all Canadians.

Second is enhancing collaboration between the public and private sectors. With the current environment, we see many silos in public versus private, and we do believe there are many opportunities for streamlining administration and bringing efficiencies to the current processes.

For example, with our collaborative relationship with the Government of Alberta, we have been successful in establishing a process for securing consistent drug pricing across our public and private plans. In the Province of Alberta, we also operate under one pharmacy agreement that we have with the pharmacies, which provides for consistent dispensing fees and additional markups on drug costs for all our plan sponsors, both private and public. Albertans have benefited, as this has helped, to an extent, to control drug costs and increase plan sustainability for both sectors.

Now, moving to access, funding for high-cost orphan drugs is an area that poses substantial challenges to the sustainability of all drug plans, whether public or private. For these drugs, collaboration between public and private payers will be required to establish national coverage policies to ensure that the relatively small number of Canadians who need high-cost orphan drugs will have equitable access.

For other drugs, the topic of what is appropriate access is one that we struggle with, as how one defines medically necessary, appropriate, or equitable access may be determined by the objective for providing coverage. As an example, if your objective for providing benefits is to ensure that your employee is not on disability, you may think that a formulary with a small basket of drugs, one that does not include coverage for medication that will get your employee back to work faster, does not provide an appropriate level of access.

We recognize that the mandate of the committee is to consider national pharmacare, with a focus on drug benefits. However, as a provider of not only drug benefits but other extended health, dental, life, and disability benefits, and with our legislative mandate to serve the health and wellness of Albertans, we are cognizant of the implications of looking at the issue of drug benefits in isolation.

Any changes to the funding model for drug coverage should consider the potential implications it could have to the coverage level for other health benefits. These benefits include things like diabetic supplies, psychology services, physiotherapy benefits, wellness initiatives, and a host of other medical services that address individuals' health needs holistically.

In closing, Alberta Blue Cross congratulates the committee for undertaking a study into the value of national pharmacare. After reading all the information, we appreciate that this is a massive undertaking.

We sincerely thank you for the opportunity to bring forward and share our perspectives today. We welcome the opportunity to answer your questions and to be an integral part of the solution going forward.

11:10 a.m.

Liberal

The Chair Liberal Bill Casey

Thank you very much for your presentation and for being on time.

We'll go to the Department of National Defence, Commander Sylvain Grenier, senior staff officer, pharmacy services.

11:10 a.m.

Commander Sylvain Grenier Senior Staff Officer, Pharmacy Services, Department of National Defence

Thank you. I'll try to be on time as well.

First, thank you very much for giving me this opportunity to appear in front of your committee.

By way of introduction, I am Commander Sylvain Grenier, as mentioned before, senior staff officer for pharmacy services in the Canadian Armed Forces, which I'll refer to as the CAF from now on. I am also a full-time military pharmacist.

I am the current president of the Military and Emergency Pharmacy Section of the International Pharmaceutical Federation. I am also an adjunct professor with the University of Ottawa and work one evening per week as a community pharmacist in Gatineau. I am here today in relation to my duties with the CAF. I have no conflict of interest to declare.

In the next 10 minutes, I'll provide you with a quick overview of the CAF's drug benefit program.

Last year, the CAF spent $26.6 million on medication, with 90% of these prescriptions being dispensed by our 23 military pharmacies. This is quite small when compared with the $30 billion spent annually on prescription drugs in Canada.

With a total of 71,000 eligible patients, this equates to an average cost per CAF member of approximately $375. The total expenditure has remained constant for the last five years.

In the documents tabled, you will find a graph comparing the average cost of prescriptions processed at CAF pharmacies versus those processed at private sector community pharmacies.

On average, the CAF saves $25—or 38%—per prescription filled by a CAF pharmacy. This figure takes into account the infrastructure costs and the salary and benefits of the military, public servants, and contractors who work in military pharmacies. This works out to savings of almost $14 million annually.

The principles upon which the CAF drug benefit program is based come from the CAF spectrum of care, under the authority of the commander of military personnel command. The spectrum of care delineates which health benefits will be covered for CAF patients. Since CAF members are excluded from receiving care from the provinces under the Canada Health Act, the spectrum of care includes many medical conditions covered by the various provinces.

I'd like to touch briefly on the process whereby medications are included on or excluded from the CAF drug benefit list, which we call the DBL.

Our process is evidence-based and relies heavily on the review conducted by the common drug review, the CDR, of CADTH. After the drug has been reviewed by the CDR, the CAF pharmacy and therapeutics committee, which we call the P and T committee, will review the recommendations and determine the drug's applicability to the military context.

The P and T committee comprises clinicians: physicians—both general practitioners and specialists—as well as pharmacists, nurse practitioners, physician assistants, and other health care providers.

After being evaluated, a drug will be placed into one of the three classifications. The first is inclusion into our DBL as a regular benefit, meaning that there are no criteria or specific requirements governing its prescription. The second is as a special authorization drug, meaning that the patient needs to meet criteria established by the P and T committee in order to receive that medication, which is often the case for second-line therapy agents. Third is exclusion of the drug from the DBL, which we often refer to as a non-formulary drug, which means that it could be dispensed with the approval of our drug exception centre.

For drugs that are not reviewed by the CDR, which include many over-the-counter medications and older medications, the P and T committee will conduct its own analysis. Similar to civilian hospitals, the CAF benefit program also covers select non-prescription drugs that are not normally covered under other public plans. These include smoking-cessation agents, antihistamines, topical antibiotics, and over-the-counter pain medications, just to name a few. Although they are classified as over-the-counter medications, in our organization, they require a prescription by an authorized prescriber.

The CAF benefit list currently includes 1,065 different drugs out of the over 13,000 drugs available on the market in Canada, with 78% of these drugs covered under regular benefits.

As mentioned earlier, CAF patients can have their prescriptions filled by military of civilian pharmacies.

However, our policy states that the prescriptions must be filled by a military pharmacy, except for after-hours emergency prescriptions, or if the patient does not have access to a military pharmacy, since not all bases have military pharmacies.

Our program does not require deductibles, premiums, copayments, or user fees. There are no annual limits for medically necessary coverage. And this is true for both military and civilian pharmacies.

When a patient presents at the pharmacy, if the drug is a regular benefit or a special authorization drug, and the patient meets the criteria for that drug, it can then be dispensed.

If the patient does not meet the criteria, or if the drug is non-formulary, the Drug Exception Centre, located here in Ottawa, will review the request. The pharmacists working at the DEC will look at the request on a case-by-case basis and will provide a decision.

In the end, there will always be coverage, either because the request is supported, or because there is an acceptable alternative available. Our patients are never left to pay for their medication, unless the condition falls outside the spectrum of care.

As part of our drug benefit program, we have a drug use evaluation cell, which is responsible for reporting on drug usage. It produces reports related to costs and statistics, like the ones I mentioned earlier, as well as clinical reports focused on helping the health care team make optimal treatment decisions.

For example, the cell generates reports on specific classes of medications and subsequently verifies that patients prescribed these medications have the appropriate military employment limitations.

Currently, we are working on a series of reports on opioid use, in order to identify potential risk to our patients.

Finally, we employ several cost-saving strategies in addition to our rigorous formulary management.

In the CAF, we have a policy on the use of generic drugs, which directs the use of generic equivalents over the use of brand name drugs. Since 90% of our prescriptions are filled at our military pharmacies, we also procure medications. We therefore have several contracts with manufacturers that are negotiated by Public Works as part of the federal, provincial, and territorial contracts. We are also considering looking into joining the pCPA.

I'd like to thank you again for inviting me here today.

I look forward to answering your questions.

11:15 a.m.

Liberal

The Chair Liberal Bill Casey

Thank you as well for being within time and for presenting some very interesting information.

Now we're going to go to our seven-minute questioning with Mr. Oliver.

11:15 a.m.

Liberal

John Oliver Liberal Oakville, ON

Thank you very much.

Thank you for taking the time to come today to provide your testimony to the committee. It's been wonderful to hear the different solutions and the work you're doing in the area.

The committee has heard one study that said 10% of Canadians do not have the means or the ability to receive pharmaceuticals. Then we heard from a survey that about 24% of Canadians either can't afford to fill their prescriptions or are unable to complete their prescriptions. Knowing how important pharmaceuticals are to the course of therapy and recovery and treatment, to have that many Canadians unable to access a pharmacy the way the rest of us would is unacceptable. We need to find a solution.

Dianne, does the non-group coverage benefit program deal with...? Is that consistent with what you believe are the uninsured and the people who can't quite afford the drugs? Does that ring true to you for Alberta? Is there anything unique that Alberta has done to cover that population?

11:20 a.m.

Vice-President, Government, Alberta Blue Cross

Dianne Balon

The non-group drug plan is a Government of Alberta drug plan open to any Albertan. No medical conditions prevent coverage. Anybody can apply and go on. The intent of that plan is therefore to allow any Albertan, whether they go under the regular premiums or the subsidized premiums in the province, to have coverage if they wish. They can simply apply. I believe that's the intent of the Government of Alberta, to be able to cover anybody who wishes to be covered.

11:20 a.m.

Liberal

John Oliver Liberal Oakville, ON

But they have to pay for that coverage. It's through Blue Cross, so they would be paying a premium for it.

11:20 a.m.

Vice-President, Government, Alberta Blue Cross

Dianne Balon

That's correct, but the premiums are set by the Government of Alberta. They are totally in control of those premiums.

11:20 a.m.

Liberal

John Oliver Liberal Oakville, ON

There's a set formulary for those coverage plans. Who sets that?

11:20 a.m.

Vice-President, Government, Alberta Blue Cross

Dianne Balon

Again, the Government of Alberta sets the drug formulary through their expert committee. Margaret can perhaps speak to this a little further. The province has the Alberta health services provincial drug formulary. That is used for all their programs, including the non-group program and the seniors and all their human services programs.

11:20 a.m.

Margaret Wurzer Senior Manager, Benefits and Product Development, Alberta Blue Cross

That formulary is the Alberta drug benefit list. Typically, when a new drug comes to market, it goes through the common drug review process. From there, Alberta Health will make a decision as to whether they follow the common drug review process. At times, they may have another layer of review through the Alberta health and wellness expert committee. Between those two bodies, recommendations are provided to the Minister of Health, and the Minister of Health makes a determination of coverage on the Alberta drug benefit list.

11:20 a.m.

Liberal

John Oliver Liberal Oakville, ON

It's evidence-based.

11:20 a.m.

Senior Manager, Benefits and Product Development, Alberta Blue Cross

Margaret Wurzer

That's correct.

11:20 a.m.

Liberal

John Oliver Liberal Oakville, ON

If people can afford it, they buy it. If they are unable to afford the premiums for that benefit, does Alberta provide...?

11:20 a.m.

Senior Manager, Benefits and Product Development, Alberta Blue Cross

Margaret Wurzer

Yes, there are subsidies.

There is a family rate and a single rate. For people meeting certain lower income thresholds, the premium rates are subsidized and are lower.

11:20 a.m.

Liberal

John Oliver Liberal Oakville, ON

Is there a residual population that doesn't have insurance and isn't able to afford drugs, or do you feel that all burdens are covered through those subsidized...?

11:20 a.m.

Vice-President, Government, Alberta Blue Cross

Dianne Balon

The Government of Alberta also has several programs under their human services. You're able to apply for a number that are dependent on your current financial state. Again, the number who do not have coverage is very interesting. I think that varies as well with the economic conditions. There are multiple options in the province of Alberta, right through from what the non-group program offers if a person chooses to have their own individual coverage.

11:20 a.m.

Liberal

John Oliver Liberal Oakville, ON

You mentioned the work on decrease in pricing, which is absolutely a part of the mandate of the government and it's in the minister's mandate letter. I know there's work under way there. The federal government has joined with the provinces and territories now with the pan-Canadian pharmaceutical alliance. I think you've mentioned you're joining it.

In addition to the work they're doing there, were there other strategies that you used with the Department of National Defence? You lowered costs quite remarkably. Are there strategies you've been employing beyond what the Canadian alliance is doing?

11:20 a.m.

Cdr Sylvain Grenier

I believe the two main points for us are the contracts we have with specific drugs. With the bigger items we have on the list, we negotiate price with the drug companies. Also, the generic policy we have helps us to reduce the price.

The way our drug benefit list is designed is that we don't go with a specific brand on the list. We go by molecules. We have roughly 1,000 molecules that are considered for approval. Any brand for that molecule will be there. With internal, because we have contracts, we can go and direct a specific brand. When our patients go to civilian pharmacies, we can't direct the pharmacy to only buy from one company and therefore the cost cannot be controlled.

11:25 a.m.

Liberal

John Oliver Liberal Oakville, ON

In respect of formularies and how we approach those, provinces are responsible for delivering health services as it's not a federal role. Would you see a benefit in having a national formulary that all provinces, territories, and associations are part of? It would certainly give us a much better negotiating stance as New Zealand and some other jurisdictions have shown.

How complex is it? Do you see advantages to it? How much variation is there between provinces and territories in what's covered under different formularies?

11:25 a.m.

Cdr Sylvain Grenier

Of course, I have a bias as a federal organization. We have to sometimes deal with the complexity of the coverage between the different provinces. Our spectrum of care as set out in our P and T committee is that when we look at different drugs we also have to look at what's being covered by other provinces to provide some kind of equity to our members. Some areas—not all, and I can't really put a number on it—are more challenging than others.

For example, fertility drugs, are we covering them or not? Some provinces are and some are not. With the more common diseases such as hypertension and diabetes, it's not a problem. For the more common diseases, there's going to be a wide floor that is going to be there. The CDR, which is being followed by all the provinces and the departments, is going to be there.

I think it will be a huge advantage to have one national pharmacare or formulary. Currently, the hospitals are trying to align their formularies with the provincial benefits. If you're hospitalized, they start medication in the hospital, then you're released into the population, so your coverage needs to extend there.

If each province has a different formulary, then the hospitals also have to adapt to it. The hospital may benefit and they have already benefited from doing bulk purchasing through contracting. If we had a national formulary, there could be opportunities for all the hospitals across Canada to negotiate as one entity rather than doing it by province. Similar to what we are doing in the military, we could have a procurement power as well as the agreements we get with pCPA.

If we had one national formulary, there would be many more benefits to be had. There might be more political challenges to get there, but I think the end result would be better.

11:25 a.m.

Liberal

John Oliver Liberal Oakville, ON

Thank you.

11:25 a.m.

Liberal

The Chair Liberal Bill Casey

Mr. Webber.

11:25 a.m.

Conservative

Len Webber Conservative Calgary Confederation, AB

Thank you, Mr. Chair, and my thanks to you three for being here today and presenting to us.

I would particularly like to thank Alberta Blue Cross for the work that you do. I've had coverage by Alberta Blue Cross most of my life. I can tell you that any experience I had with Alberta Blue Cross was a pleasant one, so you are obviously running your show very well in Alberta.

Ms. Balon, you talked a bit about streamlining your administration in Alberta. I was curious about the administrative costs associated with both the private plans and the government-sponsored plans provided by your company. Do you have any figures on what your costs are on an annual basis for administering this?