Sure.
We run our youth emergency housing, Kevin's Place, which is in Newmarket. It's in a house. We actually couldn't run that safely at first, because there were shared accommodations—all shared common spaces. We had to move the youth in with men at Porter Place, our men's emergency housing program, which was not ideal. There's a reason we separate them. They have different needs. That one was shut down for a while. It's now back operating but at a smaller scale.
For our families, we worked with the region. We used our family site as the isolation site for the entire region, so for the nine municipalities, that served as the isolation site. Our families moved to a hotel for about eight months or so, and then we moved them back to the site. We've had to cut down a little bit to allow for spacing there. They can't use the common rooms, and the kids can't play together, which is tough. That's been fairly tough.
What's happened is that everyone in York region goes through a transitional site first for 14 days. Usually they would just enter into whichever site made sense for them. Now they go through the transitional site. The clients we're seeing in all of our programs are the hardest to house. With the easier people to house, who might need a little income support or just help in finding a home, that happens in the first 14 days at the transitional site.
What Blue Door and others are seeing when they see those clients, or what we call high-acuity people with higher needs—larger families, not employed, more severe addictions, mental health challenges—who are harder to house, with the number of people we're housing.... It's hard to see places too, because they're only doing virtual open houses, if at all. It's become quite a challenge to get these individuals and families housed.