Thank you, Madam Chair.
Thank you to all the officials with us today.
As a former medical officer of health in charge of a public health unit serving some 1.2 million people, obviously I was extremely aware of the expensive vaccines that were stored in freezer units, etc. Not only did we have alarm systems, but, of course, we had a visual, personal inspection on a daily basis, because technology can fail.
Going back to the loss of the $20 million worth of product, could you clearly describe what your previous protocols were to ensure the safety of this product and the changes that you have now made that will hopefully mean that this will not occur again?