Eighty-five percent of our new employees are not leaving us. Turnover is as follows: eight staff members left, and there were ten new hires. The eight staff members who left were not new hires; they had been working for us for three or four years.
With regard to staffing, we recognize that we need to provide extensive training to new employees. We try to keep them as long as possible. In terms of recruitment, we now hire people one level below that of advisor, and train them for several years so they can become advisors. So, staff naturally move up the ranks within the organization, and this attracts young people and individuals who are extremely competent in this field but who do not necessarily have all the required knowledge, experience and skills. However, we can provide them with training over several years so they can gradually become advisors who can provide advice at the targeted levels.