I appreciate your being here today. I'm going to follow some similar questions to Mr. Lamoureux's.
I'd like to actually ask you to take a step back. In terms of your current role in administering investigations and penalties that surround the automatic dialing announcing devices, or ADADs, when you get a complaint, perhaps you could walk us through the process that you follow to investigate that complaint. We're talking obviously about outside of an election period, but I would assume there's going to be a similar type of process set up for complaints during an election.
Perhaps you could walk us through it. When you get a complaint, what happens in terms of investigation and proceedings from there? Could you do it in a fairly short form, please.