I think the board has actually taken measures to address this vulnerability. The problem is that if there are scandals, or if there are problems that make headlines, then there's a contagion there. It spreads like wildfire. The impression of difficulty spreads like wildfire, and that's very bad for the institutions generally speaking.
I think the direction that the board is taking now, putting more and more information on the web in a timely fashion, ready to answer quite specific and substantive questions from the media and from Canadians, is definitely a step in the right direction for communications.
I belaboured the point about what is available on the web because I don't think that's well understood. I think it's the case that people just don't get that.