First of all, it is unacceptable that one of our officers treat any citizen, especially a parliamentarian, in the way you have described. There is no excuse for that. That is not at all the way in which we want to engage with our citizens. The video is the video. As far as I am concerned, there would have been a lot of time for you to speak to each other. There is no audio with this video. We can't determine what you said, or what the officer said.
I met with the officer and I asked him what happened. He assured me that he had acted professionally, and this is what he said.
Sir, I do not dispute what you say took place. I wasn't there. I don't have any audio evidence. I can tell you that I emphasize the importance of professionalism and respect, not just for members of Parliament but for all Canadians. That's not how we engage with people that we serve. I can assure you that I barely have the technical ability to press play on this video. The video, it seems to me, as it's represented certainly doesn't seem speeded up to me. I don't think there is any lost opportunity for you to have had that conversation with that officer.
We don't put the video forward to discredit you or your version of what you said took place. I'm prepared to accept what you say took place. We're here to try to figure out how to fix this.