Mr. Chairman, no, we did not hire any outside help. We worked very closely with the vendors of the software in question. There's a difference between scope and scale. Obviously, the Northwest Territories is a very small jurisdiction in terms of population, but the complexity of the matters and the complexity of managing the system I think are the same regardless of scale. They were quite willing to adapt the system to meet our specific needs. I think we've all had experience with trying to customize existing software, and the customization was relatively painless in this case. I don't think it's necessarily a matter of scale in that case.
On November 18th, 2014. See this statement in context.