I think it's fair to say there was resistance at the beginning. It's a very different relationship, when you've got an independent regulator, from when it's done in-house. And although Parliament obviously did vote for our creation, I think there were a good number of MPs who weren't really that happy that we existed. The resistance, I guess, took a number of forms. One was that quite a lot of MPs didn't really want to have to submit their claims online. They were used to doing them in a paper-based system, and since this required more time and effort, we did have some difficulties with that at first.
As I said earlier, we were heavily, heavily scrutinized for an organization of our size, and that takes up a lot of time for a small organization. And there was a certain amount of hostility, it's fair to say. One of the things we did early on was have a lot of seminars with MPs from different parties, and it's fair to say we didn't get a warm welcome.