That's not a problem, Mr. Chair. Thank you for that.
I will make it short actually. It's a quick follow-up on the previous question I asked about the service standards. You indicated that you had a sort of internal self-imposed standard that you applied to yourself.
I can certainly say that my experience with our commissioner is that when I've had to ask, I've always gotten a speedy response. There has never been any issue. I have heard from others that maybe that wasn't the case, but in my experience there has been no issue at all in terms of this.
Because we are looking at our legislation, should we look at formalizing something in terms of a service standard? Would that be something you would think would be advisable or suggestible, that maybe a service standard would be good, especially because we are talking about things like clearing attendance at events, clearing acceptance of gifts? Obviously, those can be time sensitive for members, so is that something we should look at?