We did our pilots in both Whitby—Oshawa, and Scarborough—Rouge River. When I wrote to the legislators, we were very transparent. We believed going into the election that we would only put technology in where we knew it would work.
We had our returning officers do a review of all the voting locations with a technical device to determine what type of connectivity we would get there. We put the technology in just slightly more than 50% of the voting locations in Ontario, but it represented that 90% of the electorate were going to those locations, meaning that 90% of electors voted using the technology.
As far as the technology itself is concerned, it far surpassed our expectations. On election day, we hovered between 99.4% and 99.6% connectivity with the 3,900 locations in which we had technology. It worked really, really well.
From the electorate's perspective, we recently received all of our research data. In Ontario, there is a requirement in the act to do a large survey. We ask about 10,000 Ontarians various questions, and some of the numbers coming back are staggeringly high. About 95% of general electors in Ontario were very supportive and found the technology easy to use, efficient and secure.
When it comes to the vote tabulators, they were the easiest part. It is a paper ballot. When I went into this process of trying to modernize the election, I was very cognizant that we wanted to maintain a paper ballot. I've conducted elections right across this country and in speaking to Canadians, most Canadians believe they want a tangible piece of evidence of how they voted. Maintaining a paper ballot was core to us.
With respect to the tabulators themselves, the technology is relatively simple. It's been around for 30 years. It's the same technology when you go to your grocery store and the clerk takes your cereal box and runs it over the scanner. It's not cutting-edge technology; it's tried and true technology.
On election day, we had over 4,000 tabulators in the field, and we literally had nickels and dimes, meaning we had some issues with 10 to 20 of them throughout the course of the day. No elector was ever disenfranchised. We had processes in place to ensure that they could still vote by using an auxiliary box.
From our perspective, the technology was a big benefit to us in this election.