I'm on that same issue, and it's music to my ears, Filomena. I think we are on the same page.
With that in mind, again, this hasn't happened in isolation. The reason a few of us have been infuriated—and Ms. Tassi has picked up on this—is that for those of us who've been around for a while, this is Groundhog Day. Some of us predicted...and you're right. As long as humans are doing it, there are going to be mistakes, but there seems to still be a core ingredient of preparation and planning and prioritization of access that just doesn't happen in a way that is as serious as the other plans they're making vis-à-vis providing security for the people on the Hill. That is what causes the disruptions. That's the issue, and that's what's making some of us absolutely livid. We just cannot....
I don't want to go on and on—we'll do that at the time—but what has really done it is that they make all the promises in the world when they come in, and you believe them, and you know they're sincere, but when they get into the business that they do, our access is the same as hydro needing to find their way to a pole. No, this is bigger than that.
The thing we desperately need—and this was my point—is a review from our analysts of incidents in the past, so that we understand the context. We can understand the things that work well consistently—and give credit to that if need be—but recognize that's not the area, and home in on where there is a consistent lack. Then, when we propose solutions, we can also look at these various experiences in the past and say, “Would the solution we're offering not only solve the instant case in front of us, but would it have resolved these issues?”
If that's the case, then maybe we really are getting closer, because we have a systemic problem—not an incidental problem, a systemic problem. Ask me what time it is and I'll tell you how to make a watch. All of that is to say that I think we need a comprehensive report. I know some of that work's already been done by our analysts to give us the historical context for what is happening consistently and what has to stop.