Sorry, I hate to interrupt you, but I have a limited amount of time.
What I was trying to get a sense of is the number of complaints you receive. You've indicated that you see some of those as smoke only being smoke, but there are likely to be some where fire is in existence. I'm trying to get a sense of how many complaints you typically receive. Maybe you could give me an idea of the numbers or percentages that you think would be legitimate complaints and, I guess, how we could look at strengthening those sections.