Okay. Now we get to speak to simplicity. Do my staff have to have a card with which they vet all of this? We're looking for simplicity. We want to make sure nothing is wrong; that's a given. But there's waste right now and this is what throws me. Using the firefighters as an example, they always send along a key chain, a fob, a baseball cap. They do that kind of stuff.
On February 18th, 2016. See this statement in context.