What has happened with a lot of members is that the administration has sat down with them and gone through it, checking their equipment to make sure that everything is working and that everything goes smoothly when these meetings take place. This is something that is being considered very closely and very seriously.
With regard to the power outage, I'm not sure what to tell you on that one. That's something that's very local, but it is very much an issue.
One of the other issues that have come up is that the staff have been checking in with members, making sure that everything runs smoothly. Then, lo and behold, the members can't make it to the places where they have their equipment, so they're on a phone or an iPad or some other device, and suddenly everything gets changed. I'm not sure about the control of that, but those are some of the variables that also have to be considered when an individual member is attending a meeting. It's in the training and the time spent with the IT staff and the members, making sure that they're up to par.