Philippe may have something to add, but my guess would really be that this is a learning process. We need to develop experience, and we need to actually test the technology to see what works best. That's why I think the IT people are particularly keen to follow these developments and to try to build into the system that we have more effective technology that will allow the members to become more comfortable as they use it so they can perform their duties more than adequately but properly and with some satisfaction.
On April 21st, 2020. See this statement in context.