Will the quality suffer? No, it won't because of what we ask of interpreters: if they cannot hear, they cannot interpret, so we've provided them with that at our end to protect their health and safety as well. When you hear “inaudible” or you hear that the interpreters are stopping, it's because they really cannot hear, and they won't guess, to make sure that they deliver quality service.
On April 29th, 2020. See this statement in context.