Voting in long-term care and seniors' homes can vary considerably. For example, in Toronto, the majority of long-term care homes have opted for mail-in voting. In this case, staff simply distribute the application forms. They are filled out by residents, who sometimes receive assistance. Essentially, staff act as a conduit for the mail-in vote. This is not much different from a situation where residents would ask their children or a family member to help them.
In other cases—I'm thinking of two places where there is a mobile polling station—it's done by workers at the centre, but it's done by people who have been trained by Elections Canada to make sure the process runs smoothly