Communications certainly have been key. As we've been navigating this COVID-19 environment, certainly in Ontario we've been taking advantage of the benefit of our residents' councils. Our homes and front-line staff have been working very closely with residents' councils to share the information, even today around changing directives and around infection outbreaks and communicating around visits. We're working with the family councils as well and ensuring that everybody is well educated.
We have been sharing information from our local representatives through those councils as well and making sure that every home is meeting the test of communication and how information is posted and shared in each home. It certainly was a challenge early on in wave one, I have to confess, as we tried to navigate that, but we have far better processes now, I would argue, including how we use technology to communicate with our residents through our front line and our volunteers.